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Frequently Asked Questions About DVD Photo Slideshows
Q. What is a photo slideshow? 
A. A photo slideshow, also referred to as a DVD slideshow, photo movie slideshow or photo montage is a series of photos and memorabilia set to a music background. Transition effects and slide styles enhance the visual experience.

Q. Why should I pay for you to make a slideshow when I can make one online for free?
A: Good question! Many people do not have the time or the patience that it takes to put together a photo slideshow and would rather pay for the service. Also, the free online slideshow applications that are available cannot begin to compare to the professional high tech quality software that we use or the quality of the finished show. 

Q. What are transitions?
A. Transitions are the visual effects that occur as one slide (photo) ends and the next slide begins. Transitions help to define the pace as well as the visual appearance of your show.

Q. What are slide styles?
A. A slide style is the base for configuring everything about the slides (photos) used in your show and covers appearance, motion, effects, sounds and captions.

Q. What are motion effects?
A. Motion effects bring your slides to life with panning and zooming.

Q. For what events can photo slideshows be created?
A. We can produce a slideshow for a specific event or theme such as a wedding or produce a show using random photos where there is no specific theme. It is entirely up to you what you want your show to be about.

Q. How long will my DVD photo slideshow be?
A. The length of the slideshow depends on the number of photos and the length of your chosen music. A show with 50 pictures and 3 songs can run about 8 minutes in length.

Q. How long will it take for my photo slideshow to be completed?
A. Due to the complexity of producing a slideshow our typical turnaround time is 3-5 weeks. Depending on the overall length of your show the turnaround time can vary. We make a best effort to complete your project as quickly as possible. We do offer a rush service for shows needed within 2 weeks.

Q. How much does it cost for a DVD photo slideshow?
A. It depends on the number of photos and options that you choose. (See our Pricing  page for all all costs related to each element of a slideshow.)

Q. What payment options do you accept?
A. We prefer payment through PayPal however we also accept credit cards and personal checks.

Q. Do you require payment up front?
A. We require a deposit of 1/2 the total to begin production of your show. The balance is due upon completion and prior to shipping.

Q. How do I submit my deposit?
A. You can click on the any PayPal button you see to send your deposit, or you can submit a check or credit card info with your order form. 

Q. Can I order more than one copy of my photo slideshow?
A. Yes, you have the option of ordering additional copies for $10.00 each.

Q. Can I preview my photo slideshow when it is complete?
AYes. We will upload your slideshow to our YouTube channel where you can view it and approve it. We will not ship your DVD Slideshow until you have previewed it and given your approval.

Q. How do I begin?
APlease view our How to Order page for instructions of how to get started.

Q. How many photos do I need to send?
A. The minimum of photos for a good show should be no less than 30 photos.

Q. I have just photo prints to submit, will you accept them?
A. Yes, we will accept your photo prints and scan them into digital format. 

Q. Can I send other items to include in my photo slideshow?
A. Yes, we can accept any sort of memorabilia such as invitations, newspaper clippings, poems, etc. You can include these with your photos. 

Q. Can I send both digital and print photos?
A. Yes.

Q. Can I submit photographs that I did not take? 
A. Yes, as long as you have permission from the person who took the photograph.

Q. Do I have to put my photos and memorabilia in order before sending them to you?
A. Yes. You must put them into the order that you want them to appear in your show. (See Photo Submission Guidelines for instructions on how to number your photos and memorabilia.)

Q. Can I scan my own photos?
A. Absolutely. You can scan your own photos and memorabilia and then submit the digital files to us. (Please see Photo Scanning Guidelines for tips on getting the best results when scanning your own photos.)

Q. Do you do any photo retouching or editing?
A. We will do some minor retouching and editing of images as needed. Such as red eye removal, scratch removal, etc. We do this to insure that your photos are of the best quality to enhance your DVD Photo Slideshow viewing experience.

Q. How do I get my photos to you?
A. If you are submitting digital photos you can upload them to us using Zoomfoot a FREE photo upload service or you can mail us a CD or Flash Drive of your images. If you are sending us photo prints you can include your CD or Flash Drive in your package. (See the Upload Your Photos page for instructions on sending us digital photos as well as the Photo Submission Guidelines page for mailing your photos and memorabilia.)

Q. How do I choose the music for my dvd photo slideshow?
A. Music is a personal choice. You should select songs that are meaningful to you and that will also enhance and not distract from the theme of your DVD Slideshow. We offer some song suggestions on our Choose Your Music page that have worked well in other slideshows.

Q. How many songs do I need?
A. The amount of song tracks you need depends upon the number of photos. (See Choose Your Music page for the number of songs you will need.)

Q. How do I get my songs to you?
A. Music files are very large so you will want to either use a large file uploading service or send us the CD’s, notating the track number you want to use. You can also send a Flash Drive with the song tracks. (See the Choose Your Music page for where to send your music.)

Q. Will I get my original photos and music CD’s back?
A. Yes. We will return everything to you unharmed in the package that includes your DVD Slideshow.

Q. Can I include video and voice overs in my photo slideshow?
A. Yes. The clips must be in digital format. (See our Pricing page.)

Q. Do you accept negatives and slides?
A. No. We are not yet equipped to transfer these into digital format.

Q. Can you create a slideshow for me that I can watch on my mobile phone or upload to Facebook?
A. Yes, we can create a show for many different applications at an additional cost of $10.00. 

Q. Do you offer refunds?
A. Due to the fact that each DVD Slideshow is a custom show made specifically for one individual, we cannot issue a refund.

Q. What about my privacy?
A. We never share exchange or otherwise distribute any of the information that you provide us. While we require certain information to process your order and payment, it will remain strictly confidential.

Q. What if I still have questions?
A. Please contact us by phone or email and we will be happy to assist you with any questions that you have.

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